Why Incidents Like the Taco Bell Security Guard Slapping a Woman Should Never Happen: A Commitment to Professionalism and Accountability

At Kings Security Services Inc., we are deeply committed to maintaining the highest standards of professionalism, respect, and safety. The recent disturbing incident at a Taco Bell in Los Angeles, where a security guard was caught on video violently slapping a woman, has raised serious concerns about the behavior of some security personnel. While this specific event took place far from our operations in New York City, it serves as a reminder of the critical responsibility security guards carry in upholding public safety while also showing dignity and respect toward others.

This unsettling incident involves a security guard who forcefully slapped a woman in response to a minor disagreement. According to witnesses, the woman was simply trying to place an order at the self-service kiosk when the guard approached her. What followed was shocking: a swift, harsh slap that left the woman reeling in disbelief. The video footage quickly went viral, and it sparked outrage from the public, leaving many questioning how such a violent reaction could occur in what is supposed to be a safe environment for everyone. Link to the video

The Importance of Respect and De-Escalation

One of the fundamental principles of security work is ensuring that situations are de-escalated rather than intensified. Security guards are entrusted with the task of maintaining safety, not resorting to physical force unless absolutely necessary and only in situations where there is a clear and immediate threat to people’s safety. When tensions rise in public spaces, like the Taco Bell incident, it is crucial for security professionals to employ calm communication, patience, and conflict resolution skills.

The actions of this particular security guard highlight a complete failure to maintain control over the situation, resorting to physical violence when verbal de-escalation could have been much more effective. We must remember that our role as security professionals is not to instigate fear or intimidation but to foster an environment of safety and respect.

At Kings Security Services Inc., We Have Zero Tolerance for Aggression

At Kings Security Services, we take pride in our well-trained team of over 400 licensed security professionals in New York City. Each of our guards undergoes rigorous training that includes not only the technical skills necessary to handle security-related tasks but also courses in conflict management and de-escalation techniques. We believe that a good security guard knows when to act, when to wait, and how to maintain control of a situation without resorting to aggression.

Our security personnel are trained to:

1. Assess situations calmly: Guards are taught to evaluate a situation from multiple angles, understanding the dynamics at play before making any decisions.
2. Use verbal de-escalation techniques: When confronted with tension or resistance, we prioritize talking to individuals calmly and respectfully to resolve conflict.
3. Avoid physical altercations unless absolutely necessary: Physical intervention is always a last resort, only used when there is an imminent threat to safety. Even then, it must be executed with the minimum amount of force required.
4. Adhere to a strict code of conduct: At Kings Security Services, we enforce a code of conduct that requires professionalism, respect, and adherence to ethical standards. Guards who fail to uphold these principles face disciplinary actions.

Preventing Similar Incidents: Our Commitment to Quality Control

To prevent such incidents from happening within our ranks, we continuously reinforce the importance of ethical behavior, respect for others, and the rights of every individual in our care. Regular training, ongoing performance evaluations, and clear disciplinary protocols are just some of the measures we take to ensure that our security guards uphold the highest standards of conduct.

We also have a robust reporting system that allows both clients and the general public to report any incidents of misconduct or concerning behavior. We believe in transparency and accountability, and we will never tolerate actions that undermine the trust placed in us.

Conclusion: Holding Security Professionals to a Higher Standard

The actions of the security guard at Taco Bell should not be representative of the security industry as a whole. This unfortunate event has sparked an important conversation about the responsibilities of security personnel and the consequences of unprofessional behavior.

At Kings Security Services, we will continue to work tirelessly to ensure our team exemplifies the qualities of professionalism, respect, and accountability, as we understand that our role is not just to protect—but to do so in a way that preserves the dignity and safety of everyone we serve.

Let us all remember that the true measure of a security professional is not in their ability to assert dominance, but in their ability to maintain control with calm and respect. We are committed to setting the bar higher.