Tag: concierge

  • 32BJ Strike Preparedness: How NYC Building Owners Can Maintain Operations Without Disruption

    With the potential 32BJ SEIU strike looming ahead of the April 20 deadline, residential building owners and property managers across New York City are facing a critical question:

    How do you keep your building running if your entire staff walks out overnight?

    This is not a hypothetical scenario. A strike would impact more than 34,000 residential building workers across the city—affecting day-to-day operations in thousands of properties.

    For ownership and management, preparation is no longer optional—it’s essential.

    union workers on strike
    32BJ workers on strike as deadline for their contract approaches.

    What a 32BJ Strike Means for Your Building

    Union workers represented by 32BJ are responsible for the core functions that keep residential buildings operational, including:

    • Doormen and concierge staff
    • Porters and cleaning personnel
    • Handymen and maintenance staff
    • Building support personnel

    If a strike occurs, buildings could immediately experience:

    • Unmanned lobbies and lack of access control
    • Disruptions in package handling and resident services
    • Trash buildup and sanitation concerns
    • Delays in basic maintenance
    • Increased tenant complaints and dissatisfaction

    Your building will still be open—but without the staff that keeps it functioning.


    The Immediate Risk: Security, Liability, and Tenant Confidence

    The most critical gap during a strike is front-of-house coverage and security.

    Without trained personnel:

    • Anyone can walk into your building
    • Visitor screening and package control disappears
    • Emergency response coordination becomes limited

    This creates real exposure—not just operationally, but legally and financially.

    At the same time, tenant confidence can deteriorate quickly. Residents expect a certain level of service and safety—and any disruption is immediately noticed.


    The Smart Approach: Contingency Planning Before April 20

    The most effective property managers are already taking action by:

    • Securing backup staffing partners in advance
    • Mapping out essential building functions by shift
    • Identifying coverage gaps across doorman, porter, and security roles
    • Communicating early expectations with residents

    Waiting until a strike is confirmed will put your building in direct competition for limited staffing resources.


    A Full-Service Staffing Solution: More Than Just Security

    At Kings Security Services, we support residential buildings with complete operational coverage, not just security personnel.

    Doormen & Concierge Coverage

    Maintain a professional lobby presence with trained staff who can:

    • Control access and greet residents
    • Manage guest entry and deliveries
    • Provide continuity in tenant experience

    Licensed Security Personnel

    Ensure your building remains protected with:

    • Access control and monitoring
    • Incident response and reporting
    • 24/7 coverage options

    Porter & Building Support Staff

    Keep your property clean, functional, and presentable:

    • Trash removal and common area cleaning
    • Basic building upkeep
    • Support for day-to-day operations

    Why Early Planning Matters

    In large-scale labor disruptions, timing is everything.

    Buildings that plan ahead:

    • Secure reliable, trained personnel
    • Maintain operational stability
    • Avoid inflated last-minute costs

    Buildings that wait:

    • Struggle to find coverage
    • Compromise on quality
    • Face unnecessary disruption

    Keep Your Building Running—No Matter What

    A potential strike does not have to mean chaos or interruption.

    With the right partner in place, your building can continue to operate smoothly, safely, and professionally—without compromising service or security.


    Preparing with Kings Security Services

    We are currently working with NYC property managers and building owners to:

    • Develop customized strike contingency plans
    • Allocate staffing across doorman, security, and porter roles
    • Ensure seamless transition and coverage if a strike occurs

    If you are evaluating your building’s preparedness, the best time to act is now.

  • Why Concierge and Doormen Security Matter for Residential Buildings

    Doormen stationed in front of residential building
    Doorman stationed outside of a residential building in New York City.
    • 24/7 Security Presence: The constant visibility and vigilance of a concierge or doorman create a powerful deterrent against intruders, theft, vandalism, and unauthorized access. With trained eyes on-site around the clock, potential threats can be identified and addressed immediately, minimizing risk to residents.
    • Access Control & Visitor Management: Controlling who enters and exits the building is a cornerstone of effective security. Concierge teams not only verify residents and guests but also manage deliveries and service appointments, ensuring that only authorized individuals gain entry and every visit is logged for accountability.
    • Personalized Service: Beyond security, concierge professionals elevate quality of life with services such as handling packages, coordinating transportation, and responding to resident needs or emergencies—a level of attention that traditional security guards rarely provide.
    • Integration With Advanced Technology: Modern concierge services use surveillance cameras, alarm systems, and digital visitor logs to enhance monitoring and response, combining personal diligence with state-of-the-art technological support.
    • Peace of Mind: Knowing that a trained and responsive professional is always prepared increases residents’ sense of comfort and trust in their building’s management.
    Doormen with face mask for safety handling a tenant situation
    Doormen collaborating with building service employees like janitors, porters, etc.

    What Sets Kings Security’s Concierges and Doormen Apart

    • Licensed Security Professionals: Kings Security’s concierges and doormen are not just hospitality staff — every member is a licensed security professional. This means each is trained in security protocols, emergency response, risk assessment, and conflict de-escalation, offering a level of preparedness well beyond typical front-desk attendants or unlicensed staff.
    • Non-Unionized Flexibility: Unlike many traditional security providers, Kings Security’s non-unionized workforce allows for increased flexibility in scheduling, rapid deployment, and on-site team customization. This ensures property managers receive a highly responsive and reliable security team tailored to their building’s unique needs.
    • A Distinct Competitive Edge: In a market where many residential buildings rely on unlicensed or minimally trained union staff, Kings Security provides a clear advantage. This means residents benefit from true security expertise at the front desk—staff who not only greet guests with professionalism but can also handle incidents, respond to emergencies, and work in seamless coordination with building management and local authorities.

    Why This Difference Matters

    • Higher Standards and Accountability: Licensing guarantees a baseline of training, background screening, and ongoing education, ensuring all Kings Security staff meet strict regulatory and company standards. The result is a safer building and reduced liability for owners and managers.
    • Enhanced Resident Trust: Residents often interact with front-desk personnel daily; knowing these individuals are licensed security professionals builds trust, reassures families, and strengthens the community atmosphere.

    Conclusion

    Concierge and doormen security are more important than ever for modern residential living, serving as both the face and the shield of the building. Kings Security enhances this critical role through licensed, non-unionized security professionals—providing a unique combination of hospitality, vigilance, and true peace of mind for every resident.